Is Your Sump Pump in Good Condition?  

Is Your Sump Pump in Good Condition?  

Homeowners in Ottawa have so many things to worry about, from making sure the dishwasher is working right to choosing the perfect paint colour for the nursery. If it isn’t one thing, it’s another. The lawn mower needs to be oiled, the refrigerator is running, the laundry machine has a funny smell. Some of these things are more serious than others, and at the top of the list in terms of urgent problems is the status of the basement.

The Importance of a Sump Pump

If you have ever experienced a flooded basement in the past, you know what an absolute nightmare it can be. To keep the basement dry, one of the wisest investments you can ever make is to install a sump pump, if your home doesn’t have one already. As the name implies, a sump pump is a pump (usually powered by electricity) that pumps water into a sump basin (or sump pit). The sump basin is then emptied safely via a sump discharge pipe. The sump pump takes water from where it shouldn’t be (your basement) and safely stores it in a basin where it can’t do any harm. Especially in wet Ottawa weather, a sump pump can be the difference between peace of mind and a ruined home.

Sump Pump Maintenance

Having a sump pump in your home is just the first step, however. Your sump pump also has to be in good working order to do its job. With the snow/ice melt coming shortly, now is the time to think about these things. Here is what you need to ensure:

  • To start, your sump pump needs to be installed by a qualified professional. When mixing water and electricity, there is no question that this is simply not the time for DIY.
  • Sump pumps run on electricity. A power outage due to a thunderstorm or failure will make it useless. What you need is a backup power source so that it can function efficiently even when the power is out.
  • The more you pay, the better quality you will get. A cheaper pump is more likely to get exhausted from working constantly. At the same time, your bungalow home doesn’t need the same power as a 100,000,000 sq. ft. factory. Hence it is advised to really look at the product range before making a purchase. Talk to us and we’d be happy to recommend the right product for your needs. For example, sump pumps with vertical floats are less likely to get stuck compared with tethered floats.
  • If the sump discharge pipe freezes, the water gets accumulated and cause a blockage. Any subsequent water will have nowhere to go – except back in your basement. For this reason, it’s best to keep the discharge pipes short so there is less likelihood of freezing in the winter.
  • The most common reason why things stop working efficiently is age. Things wear and tear and the life of a sump pump ranges from five to seven years. If it has been this long since you installed your sump pump, then it is about time you considered a replacement.

Your sump pump will keep you safe, so do your part and make sure it’s in good working order. Your basement will thank you!


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I would have no hesitation in recommending City Foundation. They fixed up my foundation last summer and although the old house produced a few surprises, the professionals at City Foundation got around the problems cheerfully and completed the work. From the start, Chuck kept me informed of all of my options. If I asked for something not already in the plan, he would try to accommodate me if at all possible Chuck and his colleague Don were friendly, and respectful. They showed up every day, put in a solid day's work and always left the property clean, neat and safe for us to move around. And, the price was fair with no surprises. Great guys, good job!

- Jennifer A 5/30/2015

Excellent service, friendly

We had Chuck and his team repair a crack in our cold storage room - they were punctual, neat, and friendly. The job was completed very quickly with great results. Would definitely hire them again and recommend them to friends.

- Janet M. 5/26/2015

Good job!

Chuck did a very good job. He promised to be finished by a certain date and he was good to his word. He kept me informed of his progress through pictures sent to my email account while I was at work. My backyard is nicely landscaped and there was no damage or debris left in my yard - just a new window well and no basement leaks.

- Kathryn T. 4/14/2015

Can't say enough about the workmanship of Chuck and his crew. They assessed the problem(leak in the foundation) quoted me a price, booked appointment, showed up on time and did a very professional job.The work site was cleaned up to the point it was hard to tell there had been any serious digging at the site. If I have similar problems with my foundation they will be the first people I will call!! I would not hesitate to recommend Chuck and his crew if you have foundation problems that need repair. Duncan Hardie

- Duncan H. 4/12/2015

Professsional and Polite

My experience with City Residential was very positive. I had a crack on my foundation and knew we needed it fixed. They came in and addressed the situation and did the work cleanly and professionaly. Our property was kept nice and tidy during the repairs and they worked safely during the work. Its been a few years now since the work and no issues whatsoever. I will be using them again once we decided to fix a few areas around the garage that they pointed out would need fixing someday. Very happy and positive experience.

- Chris L. 4/6/2015

Foundation Crack (back) and Drainage (front)

The foundation crack at the back was difficult to get to and difficult to dig out. The work was done well and on time. the drainage trench at the front was also done very well and on time. I hope I don't need Chuck again but if I have foundation, drainage issues, he will be my 1st call. bc

- Barry C. 3/30/2015

This is a highly professional company with reliable, honest service. Chuck, the owner, came exactly when promised, took the time to listen to my concerns, explained the problem in an easy to understand language, described in great detail how it could be fixed, and what was - and what was not - necessary. Chuck and his team's attitude and service were at all times very honest, courteous and highly professional. Although I needed to be out of town, there were no surprises or additional costs, and everything was left tidy and clean. Chuck even followed up a couple of days later to check if everything was all right and done to my satisfaction. All in all, I was very impressed with the quality of work and the services received and would highly recommend the company.

- Beate A. 3/30/2015

City Residential Foundation Repair

Chuck Naish and his team from City Residential Foundation Repair were excellent to deal with in every aspect. Their level of integrity throughout the entire process was outstanding. They were honest, respectful and their ability to explain the process and the solution options were extremely helpful to us. The scope of the project was big, however Chuck walked us through every step of the way; assessment, testing, options and repairs which resulted in a very successful outcome. In addition, Chuck and his team were able to complete the necessary repairs with minimal impact to our newly completed landscaping which included a lot of hard scape, tiered armour stone, gardens and a pool. They kept the work site impeccable over the duration of the project. We have and will continue to highly recommend Chuck Naish for his very professional and skilled foundation repair work.

- Annette and Rick B. 3/8/2015

My experience with City Residential was great. Chuck was very friendly and very easy to deal with. I especially appreciated that he was able to come by and do the estimate in the evening when I was off work. They did the work exactly as they said they would, no surprises (which in my mind is the most you can ask for). I was really surprised by how clean they left everything in the evenings and when the job was complete. They will definitley be the first people I call if I ever need more foundation work.

- Charlie A 3/2/2015

Weeping Tile system replaced

We are very please with the work that was done. It was always a pleasure to speak with the owner and explain to him what was going on. Although we found the job to be pricey, it is impossible for us to determine if it was adequate or not at it's hard to compare to others. He ran into several problems at my house while doing the job and he took it upon himself to call the City at two different occasion so they could do some testing before he could go on. Safety was very important for them so they took all the necessary precaution so that no one could get hurt or fall into the hole that were done all around the house.

- Gisele P. 1/29/2015
10 Reviews
90% Would Recommend