Testimonials

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Repairing a leaky basement in an old block foundation home is not something a homeowner wants to deal with, but nonetheless, this problem has to be addressed to assure a safe and healthy home. 

After receiving estimates from a few local foundation repair companies, I decided to hire City Residential Foundation Repair.  I was immediately impressed with the professionalism and knowledge that Chuck Naish, the owner of the company, shared with me during this process.

The job began shortly thereafter.  Both he and his staff were always very courteous and took care not to unnecessarily damage the surrounding landscape while maintaining an impressive work pace.  Not only was Chuck very efficient, but he also took the time to explain his choice of materials and practices along the way.

Thank you Chuck and Robert for making my home safe and healthy again,
- Charles Thibodeau, Ottawa O

This is just to let you know how very impressed I was with your services.  You came exactly when promised, took the time to listen to my concerns, explained the problem in an easy to understand language, described in great detail how it could be fixed, and what was - and what was not - necessary.  Your attitude and service were at all times very honest, courteous  and highly professional. You did exactly what you told me you would do, how and when (although I was out of town, there were no surprises or additional costs). Everything was left tidy and clean. You even followed up a couple of days later to check if everything was done to my satisfaction.  All in all, I was very impressed with your services and would highly recommend your company.
A very satisfied customer,

- B. Alaoui of Ottawa

Providing quality work is important to the team at City Residential Foundation Repair. Whether it's  a crack dig to a full perimeter dig we take the same care of you and your home . But don?t just take their word for it. Here is what satisfied customers of City Residential Foundation Repair have to say about our Ottawa foundations repair services.

What I found particularly refreshing about City Residential Foundation Repair was their strong commitment to quality work.  Throughout the process, Chuck Naish would regularly explain his reasoning for using higher-end materials (though never suggesting it would increase his estimate).  He and his staff continually explained what work would be involved and the possible options they could pursue, carefully weighing out the pros and cons to each decision.

More importantly, I was amazed to see how the company dealt with the unexpected ? when exposing the foundation beneath our front porch, we discovered a makeshift concrete wall had been built underneath to support it.  Immediately recognizing that the jagged edges could not be properly waterproofed, Chuck and his team proceeded to break and rebuild the structure rather than complete a less-than-perfect seal.  For this, along with the professional courtesy shown to both us and our home, I would be happy to recommend the services of City Residential Foundation Repair.
- Adrian S. from Ottawa

Due to a foundation crack we had a flow of water into our basement. After having several companies examine the damages, we chose to go with Chuck Naish's business, City Residential Foundation Repair. the others offered to seal the crack from the inside but Chuck advised that the only way to fix it was from the outside. Chuck and his partner completed the work in one day. They dug down to the footings, sealed the crack, sealed the wall, and installed a basement moisture barrier (platon). They also backfilled the opening with crushed stone for water flow to the tile draining system of the house's foundation. Chuck has followed up with us several times to keep an eye on his work. I would be pleased to show anyone his handiwork. Thanks Chuck!
- Mike M. from Ottawa

I just wanted to drop you a note of appreciation for the excellent job you did with the foundation of my home. Right from the start of requesting a quote your company reflected professionalism and consideration. Not only were you on time in providing the quote but the entire job was done on time and to the fulfillment of all my expectations. I received many quotes for the job and yours came in at the lowest but I feel that I got the best results I could have possible gotten. Thank you very much for your premier service. I have no reservations on recommending you to my friends and acquaintances.
- Paul Peters from Ottawa

Chuck and his team from Ciry Residential Foundation Repair were excellent to deal with from start to finish. Chucks attentive and expert approach as well as his respect for timelines made our experience a pleasure. The quality of work was excellent and all employees had an honest approach. He always returned phone calls and left nothing to chance. I would not hesitate to employ this company again and would highly recommend them for foundation repair work.
- M. Knowles from Ottawa

Repair work to a foundation can be an expensive project, which is why getting the right person for the job is crucial. We would highly recommend Chuck Naish to anyone looking for a contractor and foreman to undertake such work and all that it entails. His focus is on honesty, efficiency, and customer satisfaction and he delivers on all three with gusto!
- Paul and Lise Steele from Ottawa

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Reviews

A JOB WELL DONE BY 'CITY FOUNDATION'

I would have no hesitation in recommending City Foundation. They fixed up my foundation last summer and although the old house produced a few surprises, the professionals at City Foundation got around the problems cheerfully and completed the work. From the start, Chuck kept me informed of all of my options. If I asked for something not already in the plan, he would try to accommodate me if at all possible Chuck and his colleague Don were friendly, and respectful. They showed up every day, put in a solid day's work and always left the property clean, neat and safe for us to move around. And, the price was fair with no surprises. Great guys, good job!

- Jennifer A 5/30/2015

Excellent service, friendly

We had Chuck and his team repair a crack in our cold storage room - they were punctual, neat, and friendly. The job was completed very quickly with great results. Would definitely hire them again and recommend them to friends.

- Janet M. 5/26/2015

Good job!

Chuck did a very good job. He promised to be finished by a certain date and he was good to his word. He kept me informed of his progress through pictures sent to my email account while I was at work. My backyard is nicely landscaped and there was no damage or debris left in my yard - just a new window well and no basement leaks.

- Kathryn T. 4/14/2015

Can't say enough about the workmanship of Chuck and his crew. They assessed the problem(leak in the foundation) quoted me a price, booked appointment, showed up on time and did a very professional job.The work site was cleaned up to the point it was hard to tell there had been any serious digging at the site. If I have similar problems with my foundation they will be the first people I will call!! I would not hesitate to recommend Chuck and his crew if you have foundation problems that need repair. Duncan Hardie

- Duncan H. 4/12/2015

Professsional and Polite

My experience with City Residential was very positive. I had a crack on my foundation and knew we needed it fixed. They came in and addressed the situation and did the work cleanly and professionaly. Our property was kept nice and tidy during the repairs and they worked safely during the work. Its been a few years now since the work and no issues whatsoever. I will be using them again once we decided to fix a few areas around the garage that they pointed out would need fixing someday. Very happy and positive experience.

- Chris L. 4/6/2015

Foundation Crack (back) and Drainage (front)

The foundation crack at the back was difficult to get to and difficult to dig out. The work was done well and on time. the drainage trench at the front was also done very well and on time. I hope I don't need Chuck again but if I have foundation, drainage issues, he will be my 1st call. bc

- Barry C. 3/30/2015

This is a highly professional company with reliable, honest service. Chuck, the owner, came exactly when promised, took the time to listen to my concerns, explained the problem in an easy to understand language, described in great detail how it could be fixed, and what was - and what was not - necessary. Chuck and his team's attitude and service were at all times very honest, courteous and highly professional. Although I needed to be out of town, there were no surprises or additional costs, and everything was left tidy and clean. Chuck even followed up a couple of days later to check if everything was all right and done to my satisfaction. All in all, I was very impressed with the quality of work and the services received and would highly recommend the company.

- Beate A. 3/30/2015

City Residential Foundation Repair

Chuck Naish and his team from City Residential Foundation Repair were excellent to deal with in every aspect. Their level of integrity throughout the entire process was outstanding. They were honest, respectful and their ability to explain the process and the solution options were extremely helpful to us. The scope of the project was big, however Chuck walked us through every step of the way; assessment, testing, options and repairs which resulted in a very successful outcome. In addition, Chuck and his team were able to complete the necessary repairs with minimal impact to our newly completed landscaping which included a lot of hard scape, tiered armour stone, gardens and a pool. They kept the work site impeccable over the duration of the project. We have and will continue to highly recommend Chuck Naish for his very professional and skilled foundation repair work.

- Annette and Rick B. 3/8/2015

My experience with City Residential was great. Chuck was very friendly and very easy to deal with. I especially appreciated that he was able to come by and do the estimate in the evening when I was off work. They did the work exactly as they said they would, no surprises (which in my mind is the most you can ask for). I was really surprised by how clean they left everything in the evenings and when the job was complete. They will definitley be the first people I call if I ever need more foundation work.

- Charlie A 3/2/2015

Weeping Tile system replaced

We are very please with the work that was done. It was always a pleasure to speak with the owner and explain to him what was going on. Although we found the job to be pricey, it is impossible for us to determine if it was adequate or not at it's hard to compare to others. He ran into several problems at my house while doing the job and he took it upon himself to call the City at two different occasion so they could do some testing before he could go on. Safety was very important for them so they took all the necessary precaution so that no one could get hurt or fall into the hole that were done all around the house.

- Gisele P. 1/29/2015
10 Reviews
90% Would Recommend